Armando Ianucci explains how to combat deceitful rhetoric

Resolving a problem by re-stating the obvious is an increasingly popular conversational gambit. For example, how many times have you phoned up a monolithic corporation to complain about bad service, practically spewing tears as you relive the 15-month frustration you've just been through, only to be told: "I hear what you're saying"?

As if, though on the phone with you, they weren't hearing what you were saying but were in fact hearing what a Tweenie was saying, or even doing something entirely unconnected with hearing what someone was saying, like launching a cruise liner or putting sausage-meat inside a car battery.

Of course they are hearing what you're saying, but it's no more effective a solution to your problem than declaring: "I'm sitting on my buttocks."

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