ANACOM provides a tool to measure Internet speed - TeK.sapo
The NETmede is made available by the regulator for electronic communications, meant to increase transparency in the market and help consumers make better choices.
The tool provides information on the effective speed of your Internet connection by monitoring three elements: debt in the download, upload speeds and delay. This last indicator calculates the network delay or spread of transmission associated with more interactive applications, which require a more immediate response service. Examples are the interactive games or voice services over IP. A very high delay influences the quality of service.
The results of this test are shown to the user in a report, which can be extracted in PDF and admits that Anacom can be used as a form of pressure on the operator, if the service does not match the contract.The regulator advises users to repeat the test more than once, on different days and hours, to increase the reliability of the result. Fátima Barros, president, also emphasized in the presentation conference NET.mede that although the tool can be used to monitor the quality of service and with these data question the operator is not a legally binding instrument. To emphasize that the contracts signed operators define the maximum rate for your offer, do not guarantee that this debt is always assured. The same contracts do not define minimum debts.
The NET.mede allows further identify traffic shaping practices by the operator. The goal is to allow the user to know whether the operator is managing improperly how is distributing its network resources, excessively penalizing the generation of certain types of traffic. Among the services they consume more resources to the operator’s network are peer to peer and streaming. The analysis, which takes about 8 minutes and consumes between 600-700 MB, evaluates traffic management by the operator at these two levels. In the tool shed and another presented today by ANACOM indicates average values ??of reference, or contextualizes the information presented so that any user can take advantage of the service, even without technical knowledge.In the next phase, the data resulting from tests performed by consumers taking advantage of NET.mede may come to be used to generate quality indicators. The evolution of the tool for this new phase will involve a different consumer involvement and a greater control of the regulatory environment in relation to the tests.
It will, for example, necessary to achieve the throughput confirm that you have at home one because at this stage of maturity of the tool may or may not be indicated by the user, but is not critical to the test and can not be proven by the regulator.From now ANACOM ensures that the tool will will be a useful mechanism for observing the market, since the regulator will have access to raw data emerging from the measurements made.
The NET.mede monitors information on the quality of Internet services regardless of the connection be fixed or mobile, but is only prepared for analysis on a PC. The deadline will be possible to make the same kind of analysis from mobile devices.
Fátima Barros explained in a press conference that the regulator is also working on fine-tuning the monitoring of quality of service in the field of Digital TV Roads, which will contribute to the installation of 400 probes across the country by the end of the year.Priority for Governor is still the subject of telecommunications contracts, an area that has been crafted and Fatima Barros which ensures that abuses will not be tolerated. The number of complaints received by the regulator in this area, alleging incorrect or incomplete information from the sales force on the ground, leading to the hiring of unwanted services is high, said the official. Written under the new Orthographic Agreement
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