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Facebook, Twitter and Google Plus shun HTML, causing the infographic plague.

Posted by Unknown Senin, 26 Desember 2011 0 komentar

By choosing images over links, and by restricting markup, Facebook, Twitter and Google+ are hostile to HTML. This is leading to the plague of infographics crowding out text, and of video used to convey minimal information.

graph from Google trends of rising incidence of 'infographic' since 2009

The rise of so-called infographics has been out of control this year, though the term was unknown a couple of years ago. I attribute this to the favourable presentation that image links get within Facebook, followed by Twitter and Google plus, and of course though other referral sites like Reddit. By showing a preview of the image, the item is given extra weight over a textual link; indeed even for a url link, Facebook and G+ will show an image preview by default.

Consequently, the dominant form of expression has become the image. This was already happening with LOLcats and other meme generators like Rage Comics, where a trite observation can be dressed up with an image or series of images.

Facebook, Twitter, Google+, Y U no like HTML, just pix?

Before this, in the blogging age, there was a weight given to prose pieces, and Facebook and Google preserve some of this, but the expressiveness of HTML through linking, quoting, using images inline, changing font weight and so on, is filtered out by the crude editing tools they make available.

Feeds and feed readers started out this way too, but rapidly gained the ability to include HTML markup. Twitter went back to the beginning, and added the extra constrain of 140 characters because of it's initial SMS focus. Now it is painfully reinventing markup, though the gigantic envelope and wrapper of metadata that accompanies every tweet. This now has an edit list for entities pointing into it, and instructions for how to parse this to regain the author's intent is part of the overhead of working with their API.

Image links, however — at least those from recognised partners — are given privileged treatment. Facebook and Google have emulated this too, leading to the 'trite quote as image' trope. The spillover of this to news organisations became complete this year, with blogs and newspapers falling over themselves to link to often-tendentious information presented in all-caps and crude histogram form.

So here's my plea for 2012: Twitter, Facebook, Google+: please provide equal space for HTML. And for authors and designers everywhere, stop making giant bitmaps when well-written text with charts that are worth the bytes spent on them could convey your message better.

Update: My son made a Rage Comic version of this post (with an explanation) why.


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If Google predicts your future, will it be a cliché?

Posted by Unknown Selasa, 07 September 2010 0 komentar


I wonder if Michael Frayn saw the launch of Google Scribe today, and smiled to himself. In 1965, Frayn wrote a book The Tin Men, which featured a mechanism that wrote newspaper articles by joining together clichéd phrases through a small number of rules.

There's an explanatory extract from it in this discussion of why you should avoid clichés when writing Poetry.

George Orwell, in Politics and the English Language, described this way of writing:

As I have tried to show, modern writing at its worst does not consist in picking out words for the sake of their meaning and inventing images in order to make the meaning clearer. It consists in gumming together long strips of words which have already been set in order by someone else, and making the results presentable by sheer humbug. The attraction of this way of writing is that it is easy. It is easier—even quicker, once you have the habit—to say “In my opinion it is not an unjustifiable assumption that” than to say “I think”. If you use ready-made phrases, you not only don't have to hunt about for the words; you also don't have to bother with the rhythms of your sentences since these phrases are generally so arranged as to be more or less euphonious. When you are composing in a hurry—when you are dictating to a stenographer, for instance, or making a public speech—it is natural to fall into a pretentious, Latinized style. Tags like “a consideration which we should do well to bear in mind” or ”a conclusion to which all of us would readily assent” will save many a sentence from coming down with a bump.

Clearly, Google Scribe has been trained on the vast corpus of English language text that is also used for Google Translate to come up with plausible sentence fragments. Equally clearly, that means it is bound to be plucking phrases that have been written before out of the web for you, and favouring those that have been said most often. It won't come up with a crisp, resoundingly clear phrase for you, unless it has already been said many times before.

Orwellian

The most likely words to follow “clocks were” now, according to Google, are “striking thirteen”. I hope Orwell would appreciate the irony.

Now, this is amusing in itself, but it is also indicative of a wider problem. If you've done much web searching for, say, home maintenance tips, you'll see a lot of prose that has either been written by a machine of this type, or by poorly paid human writers who use a very similar compositional process. We have a kind of mutated Turing Test going on all around us, where robotic writers are trying to convince robotic readers that they are human, and their stilted prose is worth presenting to the real people searching. Of course, the robots are searching too, to get the source material that is fed into their word mills to create this shambling facsimile of human prose.

It may be impressive that computers can now write bad prose like so many people do, but I do wonder about Eric Schmidt's grand vision of Google predicting what we will want to do before we think of it ourselves. Will it in fact be what we wanted, or will it be a mishmash of expected behaviours, that we'll regret on our deathbeds?

1. I wish I'd had the courage to live a life true to myself, not the life others expected of me.

This was the most common regret of all. When people realise that their life is almost over and look back clearly on it, it is easy to see how many dreams have gone unfulfilled.

A scene in Tom Stoppard's The Real Thing sums this up well:

He’s a lout with language. I can’t help somebody who thinks, or thinks he thinks, that editing a newspaper is censorship, or that throwing bricks is a demonstration while building tower blocks is social violence, or that unpalatable statement is provocation while disrupting the speaker is the exercise of free speech… Words don’t deserve that kind of malarkey. They’re innocent, neutral, precise, standing for this, describing that, meaning the other, so if you look after them you can build bridges across incomprehension and chaos. But when they get their corners knocked off, they’re no good any more, and Brodie knocks corners off without knowing he’s doing it. So everything he writes is jerry-built. It’s rubbish. An intelligent child could push it over. I don’t think writers are sacred, but words are. They deserve respect. If you get the right ones in the right order, you can nudge the world a little or make a poem which children will speak for you when you’re dead.

People are used to typing questions into a box on Google and getting a machine's suggestions. Increasingly though, they're typing emotions into a box on Twitter or Facebook, and getting a human response instead.


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Notes on Charlene Li's Future of Social Networks SF AMA talk

Posted by Unknown Jumat, 23 Januari 2009 0 komentar
Last night I went to an interesting talk by Charlene Li at the SF American Marketing Association -here are my twittered notes. See also, Charlene's slides.

says @charleneli: Theme is "social networks will be like air" - her better phrasing of my "Social Cloud" idea
says @charleneli: in future we'll say "wasn't it quaint that we had to go someplace to be with our friends"
says @charleneli: "I want Amazon to have a 'friend's reviews button on there - or anywhere else they could be"
says @charleneli: we'll have a feed of the presedential debates with our friends tweets on - like I did in 2004: http://bit.ly/IRCdebate
says @charleneli: universal login with OpenID lets you tie your IDs together, and sites can import friends from your networks
says @charleneli: I had to friend my co-author Josh 35 different times on different sites - Portable Contacts should save us from this pain
says @charleneli: Profiles where they are useful - eg LinkedIn profiles showing up in Lotus Notes via email
says @charleneli: your friends activities in context with GetGlue.com's plugin - Iron Man wikipedia page and IMDB page shows friends reviews
says @charleneli: 2 sets of standards exist Facebook's own protocols and the OpenStack backed by Google, MySpace, Plaxo, Yahoo and more
says @charleneli: advertising has evolved - content targetting for demographics; Search marketing for intent; behavioural targetting
says @charleneli: how many of you have gone to a social network site and remember seeing an Ad? or clicked on one?
says @charleneli: Who wants to be a fan of FiberOne on Facebook?
says @charleneli: people want to tell each other about things they care about - need new ads for this
says @charleneli: examples of new Ad types - branded virtual gifts, shown to you as your friends gave or received them
says @charleneli: SocialVibe has profile sponsorships that donate to your favourite charity eg colgate ad to leukemia
says @charleneli: the Tipping Point argued that there are influencers that can make a product go viral [I disagree see http://bit.ly/watts ]
says @charleneli: social graphs and interests, culture of sharing and online and email behaviour can create context for ads
says @charleneli: vendors who identify influencers include 33across, lotame, media6 degrees, unbound technologies
says @charleneli: network neighbourhood modelling in interesting - homophily is a good predictor for clusters - you are like your friends
says @charleneli: Google tracks who I email most - very useful to me: "In Google I Trust" http://bit.ly/BtvV
says @charleneli: Media6 identifies you by profiles you view on SNSs - shows ads to your friends based on your purchases
says @charleneli: Media6 gets 3-7x increase in response rates on banner ads through this homophilic targetting - no PII involved
says @charleneli: Influencer strategies are a misnomer, btu clustering works
says @charleneli: People will demand greater contol over when, where, how profiles + friends are used. Detailed permissions - a UX nightmare
says @charleneli: remember when people didn't trust callerID? Now if you turn it off, people won't take your call
says @charleneli: setting up lists of who can see your pictures is a pain - have to categorize people - reclassifying is hard
says @charleneli: there's a need to better articulate and detect sub-groups of friends so this is less of a chore
I pointed out the power of asymmetric friending eg http://bit.ly/publics and @charleneli and audience agreed that it reduces awkwardness
says @charleneli: people will pay real money for virtual gifts
[ChrisSaad @kevinmarks asymmetic is good, the term friending is not great. I prefer follow or subscribe ]
@ChrisSaad agreed "following" is a better term for this
Audience: when will people profit from us using their profiles? @charleneli says we all have our own CPMs
[clynetic @kevinmarks What is CPM?]
@clynetic CPM is marketingspeak for 'cost per thousand' - I suppose CPA ( cost per action) is better
says @charleneli: don't give up your social capital for short term gain me: don't be the Amway guy at the party
says @charleneli: behavioural targetting is often faulty, as behaviours change
says @charleneli: social media advertising experiments are waiting for turnaround
says @charleneli: GYM (Hotmail for M) will test social media integration with webmail
says @charleneli: Facebook Connect and Open Stack gaining traction with media co's
says @charleneli: Social shopping experiments start - we want our friends recommendations
says @charleneli: identify where social network data and content shoudl be integrated in your sites
says @charleneli: leverage existing identity and social graphs where your audience is
says @charleneli: get your privacy and permission policies aligned with an open strategy
says @charleneli: find your trust agents - in google I trust? do you trust facebook?
says @charleneli: the media buyers are still trying to buy demographics or content, not better targetting

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My twittered notes on the Leweb Social panel

Posted by Unknown Rabu, 10 Desember 2008 0 komentar
Platform Love: Getting Along - Panel

Panelists:

  • David Glazer - Director of Engineering, Google
  • Jeff Hansen - General Manager, Services Strategy/Live Mesh, Microsoft Corporation
  • Dave Morin -Senior Platform Manager, Facebook

  • David Recordon - Open Platforms Tech Lead , SixApart
  • Max Engel, Head of Data Availability Initiative, MySpace

Moderator: Marc Canter - CEO, Broadband Mechanics

Watching the 3 Davids, Max, Marc and Jeff talk social at LeWeb
says Marc Canter 'open is the new black' - and asks about the Open Stack
says @daveman692 google, yahoo, microsoft all building on the open stack - won't FaceBook become the underdog when openness wins?
Canter suggets OpenID will be the brand that ties the Open stack together
max of MySpace "what we're doing with these standards is moving the web forward - when the web hits a roadblock it routes round it"
max of MySpace:"90% of our users think of themselves as URLs so OpenID is a natural fit for us"
Dave Glazer: the goal is to let users do anything they want to, with others, anywhere on the web. OpenID lets you log in anywhere
Dave Glazer: openSocial solves a different bit of the puzzle - JS APIs to run the same app in different social contexts REST APIs web to web
says @daveman692 the web is designed to be distributed, and the Open Stack fits this model
Jeff of Microsoft: live mesh is built on symmetric sync - supports Open Stack, OpenID shipping, OAuth looks good, support PortableContacts
Jeff of Microsfot: we're evaluating the OpenSocial gadget container
Marc canter "we're putting all our balls into ev williams vice"
Jeff: we offer lots of languages. Marc: lots of ways to put our balls in your vice
Max: we support OpenID, Oauth, OpenSocial but you can too
Marc: anything good for the Open Web is good for Google
Marc Canter wants a URL for each Gmail? DG: each one does have that, but only you can see it
Dave Glazer: there are 3 classes of information: Public, Private and Complicated - users should never be surprised by who can see what
says @davemorin facebook wants people to have a social context wherever they go
says @davemorin FaceBook had to create a Dynamic Privacy model for FB Connect @daveman692 calls shenanigans - LJ had those in 1999
asks @daveman692 of @davemorin why are you giving microsoft access to all our email addresses wihtout asking permission?
Max of MySpace - we've shown that security and openness work together by using OAuth, and can revoke them from in MySpace
Dave Glazer: need to separate the technical levers from the social customs. technology can't stop people putting your bizcard on the web
says @techcrunch "call bullshit on facebook" - broke integration with google. FB don't want an open stack, they may be forced into it
says @tommorris how can MS be on the panel after the debacle of Office OOXML which wasn't open or XML?
says @dave500hats could we get contacts with certain features eg tennis fans?
Dave Glazer: there's an open spec process to define new attributes in the spec - if you want to add one go and propose it

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Storytelling and performance

Posted by Unknown Minggu, 07 Oktober 2007 0 komentar
Alice Mathias in the NYT points out that public profiles are a kind of performance:

Facebook did not become popular because it was a functional tool — after all, most college students live in close quarters with the majority of their Facebook friends and have no need for social networking. Instead, we log into the Web site because it’s entertaining to watch a constantly evolving narrative starring the other people in the library.

I’ve always thought of Facebook as online community theater. In costumes we customize in a backstage makeup room — the Edit Profile page, where we can add a few Favorite Books or touch up our About Me section — we deliver our lines on the very public stage of friends’ walls or photo albums. And because every time we join a network, post a link or make another friend it’s immediately made visible to others via the News Feed, every Facebook act is a soliloquy to our anonymous audience.

It’s all comedy: making one another laugh matters more than providing useful updates about ourselves, which is why entirely phony profiles were all the rage before the grown-ups signed in. One friend announced her status as In a Relationship with Chinese Food, whose profile picture was a carry-out box and whose personal information personified the cuisine of China.

This is of course what danah has been saying for years:

While some early adopters viewed Friendster as a serious tool for networking, others were more interested in creating non-biographical characters for playful purposes. Referred to as Fakesters, these Profiles represented everything from famous people (e.g., Angelina Jolie) and fictional characters (Homer Simpson) to food (Lucky Charms), concepts (Pure Evil), and affiliations (Brown University). Some Fakesters were created to connect people with common affiliations, geography, or interests. The most active and visible Fakesters, however, were primarily crafted for play. [...]

Fakesters had a significant impact on the cultural context of Friendster. In their resistance, their primary goal was to remind users that, “none of this is real.” They saw purportedly serious Profiles as fantastical representations of self, while the Testimonials and popularity aspect of the Friend network signified the eternal struggle to make up for being alienated in high school. Through play, Fakesters escaped the awkward issues around approving Friends and dealing with collapsed contexts, mocking the popularity contest. Their play motivated other participants to engage in creative performance, but at the same time, their gaming created a schism in the network resulting in a separation between playful participants and serious networkers.

Meanwhile, Jonathan Sanderson is explaining the art of video storytelling, and how to stop short of lèse majesté:

I want to write about fakery in television, because there's something odd going on. None of these 'scandals', from naming Socks the cat to having someone stand in for competition winners when the phone line goes dead in the full glare of live transmission, is particularly shocking to anyone who's made videos. Not worked in broadcast, note -- made videos. When I get a bunch of 14 year-olds to make their first short film, they'll frequently assume they can fake stuff, cheat, and generally bend the resulting video to their will.

Now, all it takes is for me to stare at them for a few moments. The light will go off in their heads and they'll say 'Oh, right. OK, yes. Fine. We'll do it for real.' But the natural human affiliation with cheating is sufficiently powerful, it's often the first assumption.

Later in the day, when the same group is putting together their sequence, they'll find me and say 'If we change the order like this, the film makes more sense. But... that's faking, isn't it?'

...which is, of course, the crux of the matter, because all video is faked to some extent or other. Everything you do up to the point where you start editing is just collecting raw material -- your film is made, crafted, shaped, in the edit suite, not in front of the camera.

It has to be this way, because real life plays out excruciatingly slowly. The responsibility and skill in making films, then, lies in telling stories more quickly, and more engagingly, than real time. Which requires that you leave bits out, which in turn requires judgement about which parts are important.

Telling stories honestly is an aspiration, but not a requirement -- the temptation to cheat and edit the material in order to tell an even better story even more quickly is always there. If the story's better, and more people watch, that's a success, right? If teenagers hacking away in iMovie in a school lab face these sorts of dilemmas and compromises, you can imagine the discussions that happen in chic Avid suites in Soho.

We all live in the minds of others through telling them stories about ourselves, but we also live in our own minds that way too - the research on memory shows how we readily confabulate extra detail to flesh out a story, and that every time we remember somethign we reify it further, combining it with new experiences both real and confabulated, so that the tale grows in the telling.

As danah notes, the persistence, searchability and replicablity of these digital environments belie our self-constructed memories with awkwardly concrete virtual histories. Massively Multiplayer Online Truth is an interesting game, and one where we are still working out the rules.


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Bubbles and Facebook

Posted by Unknown Senin, 10 September 2007 0 komentar
A few days back, danah asked:

I am utterly confused by the ways in which the tech industry fetishizes Facebook. There's no doubt that Facebook's F8 launch was *brilliant*. Offering APIs and the possibility of monetization is a Web 2.0 developer's wet dream. (Never mind that I don't know of anyone really making money off of Facebook aside from the Poker App guy.) But what I don't understand is why so much of the tech crowd who lament Walled Gardens worship Facebook. What am I missing here? Why is the tech crowd so entranced with Facebook?

This made me think of my sure-fire bubble indicator:

When expensively educated, fashionable young graduates start showing up in your field, you're in a bubble.

[...}The trouble with this indicator is that if you aren't looking for it it seem like the natural order of things - of course having personable young things hanging on your every word is to be expected - finally you're getting the recognition you deserve!

In practice, however, the finely-tuned herd instincts that get selected for in the Ivy League or the posher UK universities make them flock to the latest bubble

By this measure, we are well into a bubble in the Valley, (Google being the top company of choice for MBA's is one example), but Facebook has a perfect conjunction here - growing out of Harvard and the Ivy League, it started out with the very crowd of high-achieving conformists that danah called hegemonic teens, who make up my leading indicator, so when they connected with the tech crowd the mentos hit the coke.


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Open versus Closed - code and networks

Posted by Unknown Jumat, 29 Juni 2007 0 komentar

I read two things this morning in praise of closed systems and fêting their future dominance, both by people who should know better. Bob Cringely praises Adobe's Flash, and predicts that AIR will take over the world because Flash can be made to run on cellphones. Clearly, this is wishful thinking on Adobe's part. There is a standard for creating user interfaces that has many orders of magnitude more developers than Flash, is installed on every computer and nearly every cellphone already, and is powerful enough that even Steve Jobs didn't dare to leave it off the iPhone, and that's HTML.

Cringely says:

Once you own the interface to every mobile device you can make those devices talk more easily to your networked applications than possibly to those from Apple, Microsoft, or Sun. As we move toward a fully mobile Internet, compliance with mobile APIs will be more important than what operating system is running on the server, which is why I believe Adobe is putting so much effort behind AIR and Flex.

"Owning" interfaces is not something that you can do when there is an existing interface that is simple, powerful and deployed on every device imaginable already. That would be HTTP - Cringely's piece starts by saying how HTML has made it beyond ubiquity to invisibility, but HTTP is so invisible he doesn't even notice that it's there (let alone TCP or UDP).

Marc Andreesson also has a good underlying point about the Valley's short attention span with regard to technologies, but he too ends up praising a closed application model, in this case Facebook's. They provide access to their users under sufferance, and clearly can't provide access to users of otehr social networking sites. For Marc to back a closed system like this when he has built his career on open ones is odd to me. Kottke puts this well:

As it happens, we already have a platform on which anyone can communicate and collaborate with anyone else, individuals and companies can develop applications which can interoperate with one another through open and freely available tools, protocols, and interfaces. It's called the internet and it's more compelling than AOL was in 1994 and Facebook in 2007. Eventually, someone will come along and turn Facebook inside-out, so that instead of custom applications running on a platform in a walled garden, applications run on the internet, out in the open, and people can tie their social network into it if they want, with privacy controls, access levels, and alter-egos galore.

Dave Winer agrees it is time to do this:

Eventually, soon I think, we'll see an explosive unbundling of the services that make up social networks. What was centralized in the form of Facebook, Linked-in, even YouTube, is going to blow up and reconstitute itself.

The thing is , pace Andreesson, we have been working on building a consensus to express these connections in an open way for a few years now. We already have a way to express social networks and personal information online. We have hCard for expressing contact information and authorship, and we have XFN to express social connection. Twitter, Dave's experimental platform, already supports this. Lets continue to spread it further.


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